The organization workspace is where a business books entertainment. It is a separate application from the ARRIVE marketplace: on the marketplace a performer builds a profile and sells their services; in the workspace your team discovers, plans, books, pays for and manages live entertainment across your locations.
Your team signs in with ordinary ARRIVE accounts, but the workspace is scoped to one organization, and almost everything you see is scoped further by the permissions your role holds.
Creating an organization
There is one short form, shown the first time you sign in without an organization, and it has three fields:
- Organization name — how your organization is shown everywhere in the workspace.
- Type — hotel, restaurant, festival, municipality and so on. The list is loaded from ARRIVE, not typed in by you; if it can't load, the page says so rather than showing an empty dropdown.
- Workspace URL — a short slug, suggested from your name. It must be unique across ARRIVE, so you may be told the one you picked is already taken.
Submitting it makes you the organization's owner, with an active membership and the full permission set. Everything after that — locations, spaces, team, programs — is set up inside the workspace.
One organization per person
A user can be an active member of only one organization at a time. This isn't a soft rule in the interface; the database enforces it with a unique index over active, non-archived memberships. Practically that means:
- The organization selector in the sidebar normally lists exactly one organization — yours.
- There is no way to create a second organization from inside the workspace. The create form is only reachable when you have no organization at all; once you have one, that page sends you straight to your dashboard.
- If you need to belong to a different organization, that is an invitation and a membership change, not a second sign-up.
What is in the workspace
The sidebar is grouped into four sections.
Workspace
- Overview — your dashboard: live counts, setup progress and what to do next.
- Calendar — plan, schedule and manage entertainment across every location, space and program. (Events permission)
- Events — create, manage and run every entertainment event across your organization. (Events)
- Programs — build and grow recurring entertainment experiences across every location. (Programs)
Marketplace
- Bookings — book marketplace performers, approve spend and pay, all on your organization's account. (Bookings)
- Opportunities — post an entertainment need and review performer applications. (Marketplace)
- Pipeline — every opportunity and booking on one board, from open posting through completion. It is a read-only view. (Bookings)
Relationships
- Performers — discover and manage your entertainment network across the ARRIVE marketplace. (Marketplace)
- Contacts — your organization's venues, sponsors, agencies and people. (CRM)
- Messages — your organization's conversations, including threads with performers. (Messages)
Organization
- Members — the people with access to your organization. This is the one nav item with no permission gate; every member can open it.
- Spaces — despite the nav label, this page is Locations & Spaces: your venues and the rooms inside them. (Spaces)
- Reports — figures drawn live from your own bookings, events, programs and relationships. (Reports)
- Assets — your media library. (Organization Profile permission, not a separate Assets one)
- Settings — organization settings, team, permissions, billing and more. (Settings)
Items you don't have the permission for are simply not shown, and until your organization is verified most of them are hidden entirely — see Getting your organization verified.
What is real on the Overview page, and what isn't
Live today:
- The Performance Overview tiles (Locations, Spaces, Programs, Team members, Departments, Business types, Storage used) are real counts for your organization. The setup progress and next step come from your actual setup. The setup checklist has four steps, each with a button to the next: Add a location → Add a space → Create an event → Book a professional.
- Coming up, in the top brief, lists up to five of your upcoming events. Events that need you come first, each with a Needs you chip saying what: a payment ("Needs you · Pay by Sat Oct 17, 3:11 PM"), then an agreement to sign, then choosing who to book when someone has said yes, then booking someone ("Needs you · Book someone"). After those come the rest, soonest first. The chip opens the event at its Next steps card, and you only see the steps you have permission to do. Each event shows where its booking stands, and All upcoming opens the full list on Events.
- This Week lists your events in the next 7 days. If there are none, it names your next event.
- Event Pipeline shows how many bookings and opportunities sit in each column of your Pipeline, with a link to open it.
If your role doesn't include Events or Bookings, those panels say so instead of showing an empty list.
Partly live: Programs and Locations list your real records. Their revenue, occupancy, health and ranking figures are not calculated yet.
What this does not do yet
The tiles show current counts only. Trends and comparisons will come once there's enough history. Some Settings panels are labelled Soon and are on the roadmap rather than available.