Keeping your conversation with a performer on ARRIVE protects you and keeps everything in one place. This guide explains why.
Why stay on ARRIVE
- Your payment is protected — pay through ARRIVE and your money is held securely until after the event.
- Your agreement is on the record — the details you agree in messages are documented if a question comes up.
- Support can help — if something goes wrong, ARRIVE can step in, which is only possible when the booking is on-platform.
Keep contact details on-platform
For everyone's safety, do not share or ask for phone numbers, emails, or off-platform payment details in messages. ARRIVE automatically hides off-platform contact information, and arranging payment off-platform is against our terms — and not protected.
See How to message a performer and How ARRIVE keeps payments secure. Questions? Contact ARRIVE Support.