For ClientsPayments & Protection

Are There Client Fees?

1 min read Updated June 1, 2026Last reviewed June 21, 2026

Yes. ARRIVE adds a service fee to each booking, shown as a separate line item before you pay.

What you pay

  • The performer's agreed price for your event (including any add-ons you choose).
  • An ARRIVE service fee (10%), added on top of the booking total. It covers secure payment processing, platform operations, and support.
  • Applicable taxes, calculated automatically based on your location.

Your total is always itemized at checkout — no hidden charges.

Is the service fee refundable?

If you cancel, the booking total is refunded according to our cancellation policy. The service fee is non-refundable.

For a full breakdown, see How payments work.

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